DineWatch

Privacy Policy

Last Modified: July 31, 2025

Introduction

DineWatch ("Company," "we," "us," or "our") respects your privacy and is committed to protecting it through our compliance with this policy.

This policy describes the types of information we may collect from you or that you may provide when you visit the website dinewatch.app (our "Website") and our practices for collecting, using, maintaining, protecting, and disclosing that information.

This policy applies to information we collect:

  • Through this Website.
  • In email, text, and other electronic messages between you and this Website.

It does not apply to information collected by us offline or through any other means, including on any other website operated by Company, or any third party, including through any application or content (including advertising) that may link to or be accessible from or through the Website.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using this Website, you agree to this privacy policy. This policy may change from time to time. Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

Children Under the Age of 18

Our Services are designed for those 18 years of age and older. We do not knowingly collect information from anyone under the age of 18 (or such other age as may be restricted under local law). If we are made aware that we have received such information, or any information in violation of our policy, we will use reasonable efforts to locate and remove that information from our records.

Information We Collect About You and How We Collect It

We collect several types of information from and about users of our Website, including information:

  • By which you may be personally identified, such as email address, phone number (if provided), and payment information ("Personal Information");
  • That is about you but individually does not identify you, such as requested restaurant(s), requested date(s), and requested party size(s);
  • About your internet connection, the equipment you use to access our Website, and usage details.

We collect this information in a range of ways.

Information You Provide to Us

The information we collect on or through our Website may include:

  • Information that you provide by filling in forms on our Website. This includes information provided at the time of registering to use our service, creating dining alerts, or requesting further services.
  • Records and copies of your correspondence (including email addresses), if you contact us.
  • Your responses to surveys that we might ask you to complete for research purposes.
  • Details of transactions you carry out through our Website and of the fulfillment of your orders. You may be required to provide financial information before placing an order through our Website.

Information We Collect Through Automatic Data Collection Technologies

As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

  • Details of your visits to our Website, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Website.
  • Information about your computer and internet connection, including your IP address, operating system, and browser type.

The information we collect automatically helps us to improve our Website and to deliver a better and more personalized service, including by enabling us to:

  • Estimate our audience size and usage patterns.
  • Store information about your preferences, allowing us to customize our Website according to your individual interests.
  • Speed up your searches.
  • Recognize you when you return to our Website.

The technologies we use for this automatic data collection may include:

  • Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website.
  • Web Beacons. Pages of our Website and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics.

How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information:

  • To present our Website and its contents to you.
  • To provide you with information, products, or services that you request from us.
  • To fulfill any other purpose for which you provide it.
  • To provide you with notices about your account and dining alerts.
  • To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
  • To notify you about changes to our Website or any products or services we offer or provide through it.
  • To monitor Disney restaurant availability and send you notifications when reservations become available.
  • In any other way we may describe when you provide the information.
  • For any other purpose with your consent.

Disclosure of Your Information

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.

We may disclose personal information that we collect or you provide as described in this privacy policy:

  • To our subsidiaries and affiliates.
  • To contractors, service providers, and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.
  • To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of the Company's assets.
  • To fulfill the purpose for which you provide it.
  • For any other purpose disclosed by us when you provide the information.
  • With your consent.

We may also disclose your personal information:

  • To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
  • To enforce or apply our Terms of Service, including for billing and collection purposes.
  • If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of the Company, our customers, or others.

Choices About How We Use and Disclose Your Information

We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:

  • Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.
  • Promotional Communications from the Company. If you do not wish to have your email address used by the Company to promote our services, you can opt-out by logging into the Website and adjusting your user preferences in your account profile or by sending us an email stating your request to support@dinewatch.app. This opt out does not apply to information provided to the Company as a result of a service experience or other transactions.

Accessing and Correcting Your Information

You can review and change your personal information by logging into the Website and visiting your account profile page. You may also send us an email at support@dinewatch.app to request access to, correct, or delete any personal information that you have provided to us.

Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All payment information is handled by secure third-party payment processors and is not stored on our servers.

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.

Third-Party Services

When you use the DineWatch services, our role is to provide our platform to help connect you with Disney restaurant reservation availability. Please note that DineWatch does not provide, endorse, or guarantee any third-party product, service, or information.

We are not affiliated in any way with The Walt Disney Company or any of its affiliates or subsidiaries. Disney trademarks are property of The Walt Disney Company.

Cross Border Transfers

Our Services are provided from the United States. By using the Services, please note that information about you may be transferred to the United States and other countries around the world. You understand that the data is stored in the United States and it may be subject to lawful requests by the courts or law enforcement authorities in the United States.

Additional Disclosures for California Residents

Certain residents of California may receive additional protections under the California Consumer Privacy Act of 2018 ("CCPA") for "personal information." Personal information includes information which identifies or could reasonably identify an individual. It does not include information that is publicly available or that has been de-identified or aggregated.

California residents have the right to request that we disclose what personal information we collect, use, disclose, and sell. California residents also have the right to request that we delete personal information under certain circumstances, and the right to opt-out of the sale of personal information. We do not sell personal information.

To exercise these rights, please contact us at support@dinewatch.app or through our contact page.

Additional Disclosures for the EU and UK

Some of the data that we collect from individuals in the European Union (EU) and the United Kingdom (UK) may identify or be identifiable to an individual. This information is considered "personal data" in the EU and the UK, and subject to additional protections under the General Data Protection Regulation (GDPR).

EU and UK residents have additional rights including the right to access, rectify, erase, restrict processing, object to processing, and data portability. To exercise these rights, please contact us at support@dinewatch.app.

Data Retention

We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law. We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible, then we will securely store your personal information and isolate it from any further processing until deletion is possible.

Changes to Our Privacy Policy

It is our policy to post any changes we make to our privacy policy on this page. The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Website and this privacy policy to check for any changes.

Contact Information

If you have any questions about this Privacy Policy, please contact us at: